FAQ

Having trouble choosing a carpet cleaner?  Here’s some questions to ponder, and ask.

 

Q: How long does it take to dry?

A: 1-4 hours depending on your carpet and your ability to ventilate.

Q: What kind of equipment does Ace use?

A: Ours is the top of the line Prochem Everest, truck mounted steam cleaning machine.  It heats the water to around 240º F to knock loose the dirt in your carpets.

Q: Do you have any references?

A: There are plenty of happy customers on our facebook page.  We encourage you to do a little homework on the company, and ask for references.  Chances are, we can provide you with references from your own neighborhood.

Q: Are you experienced?

A: Len and Traci started Ace Carpet Cleaning in January of 2001.  Len is IICRC Master Certified, and has been for many years

Q: How much do you charge?

A: We are not the cheapest in the valley.  We usually charge by the square foot.

Q: Are you licensed and insured?

A: YES! Ace Carpet Cleaning is a licensed professional and we are fully insured.

Q: What is the best way to clean my carpet?

A: Truck mounted steam cleaning is the only method of cleaning that will not void your carpet warranty.  Read about: Carpet Cleaning Methods